Day 1First contact
A question starts the relationship
Elena reaches out after conversations begin to feel harder to follow.
Your patient lifeline built to last for years.
Connect keeps your clinic linked to each patient, from the first question through follow-up and whenever care is needed again. Clinicians stay in control.
Care isn't linear. Connect helps guide the next step.
Connected since first contact
Week 1Patient context
The clinic sees the context early
A short screening captures what changed and what matters before her visit.
Month 2Hearing aids
A new treatment plan begins
Her clinician fits hearing aids and Connect keeps the next steps clear.
Years 1–2Steady support
Care continues without crowding her life
Connect stays quiet while things are stable, with occasional check-ins and an easy way back to the clinic.
Year 3Change noticed
Speech in noise becomes difficult again
Even with hearing aids, Elena is struggling to follow conversation in busy places.
Year 3Clinical review
The change comes back to her care team
Connect carries the new context into Link so her clinician can review the pattern.
Year 3Next step
Her clinician recommends an implant evaluation
The care team, not the software, decides that a cochlear-implant evaluation is appropriate.
Year 4Sonara rehabilitation
Elena begins rehabilitation with Sonara
She uses Sonara for clinician-directed aural rehabilitation and auditory training exercises between visits.
Years 5–8+Ongoing care
The relationship remains ready
Her history stays connected so the clinic can respond as her needs change over the years.
One patient. One history. A relationship built to last.Connect stays quiet while care is stable, preserves the context, and brings the relationship back to the team when a meaningful next step may be due.
A continuous care relationship
Patients should never have to start over.
Connect keeps relevant context, communication, and next steps together over time. It helps the clinic welcome a patient, stay present between appointments, and reconnect when care is due, without replacing clinical judgment.
The product boundary
Connect surrounds the pathway. It does not replace the therapy.
Connect augments Sonara, Resona, Lumena, Revana, and Memora. It handles access, communication, and coordination around care; each app remains the primary therapeutic experience.
Human review remains visible
Messaging supports the pathway. It is not the intervention
Clinical decisions stay with the care team
ConnectAccess & coordination
Sonara
Resona
Lumena
Revana
MemoraPrimary therapeutic experiences
Operational impact
More care can happen between visits.
Connect keeps patients moving through care while they wait, recover, adapt, or need follow-up, so the clinic can support more people without requiring clinician attention at every step.
Without ConnectWaiting with little support
Manual follow-up01Referral
02Screening
03Evaluation
04Follow-up
With ConnectUseful support while care continues
Clinician-directedCare can continue between visits✓ N ↗ i
Check-insSymptoms & progress
Neocore therapeutic appClinician-directed care
Clinic guidanceClear next steps
EducationWhat to expect next
01Referral
02Screening
03Evaluation
04Follow-up
Changes needing clinician review are surfaced
Fewer patients lost between steps
More care delivered between visits
Clinician attention focused where it matters
The result is greater capacity for the clinic without making care feel more distant for the patient.
Build a clearer path from first contact to therapeutic care
Tell us how your clinic handles referrals, screening, and app enrollment. We’ll show you where Connect can make the handoff simpler for patients and care teams.